Student support services

The University intends to promote dedicated services aimed at specific categories of students for the entire duration of their studies, in order to promote inclusion and the broadening of the student base, even beyond the emergency phase.

The page will be periodically updated as the various services are activated.

In order to facilitate and safeguard teaching continuity, the University provides certain categories of students with the possibility of using dedicated and/or customised teaching materials, such as specially made video lessons, short videos or multimedia material, as well as tutoring services.

The service will be available online to both enroled and pre-enroled students in Bachelor's, Master's and single courses: access to dedicated material will be automatic or on demand, depending on the category.

Accessing Panopto

If you have permission to access teaching materials but you cannot access Panopto from Moodle, go to the page https://unive.cloud.panopto.eu and log in with your university credentials (username without stud.unive.it and password). Go back to Moodle: you should now be able to access Panopto. 

Who can access automatically?

You can access the service if you belong to one of these categories:

  • students with disabilities, i.e., with a recognised disability of ≥ 50% or a recognised handicap pursuant to art. 3(2) Law 104/92; students with specific learning disorders certified pursuant to Law 170/2010 (DSA);
  • students who are enroled with part-time status

    • non-occasional workers;
    • caregiver students (not occasionally engaged in the care and assistance of dependent relatives);
    • students with a diagnosis of illness or disability that prevents or discourages them from attending courses and classes during the academic year;
    • students engaged in community service, high-level national and international sport or continuous voluntary work;
    • students enroled in university-level courses at a university, equivalent to universities or higher educational institutions, for which simultaneous enrolment is allowed;

  • only for the first semester, international students, including incoming students. Students from the Republic of San Marino and the Vatican City are excluded. 

Who can apply for access authorisation?

You can request access to the service if you are:

  • a fragile student, i.e., diagnosed with serious illnesses or in a condition of certified immunodeficiency who, due to the particularly high risk of contagion (which does not include the current COVID-19 pandemic), cannot attend in-person lessons (Ministerial Order no. 134 of 09/10/2020). Fragility is assessed and certified by the General Practitioner in conjunction with the local Prevention Department;
  • a student who is who, who is eligible for part-time student status but has not applied for it. You can also apply in the following cases:

    • if your degree does not allow for a part-time status;
    • if you are enrolled in subsequent years;
    • if, during the first semester of the academic year, you are involved in an curricular internship or traineeship lasting at least six months (the internship does not have the obtainment of credits as final goal).

You can apply at any time during the year: when filling out the application, you will have to include the documentation to prove that you belong to one of these categories.

List of required documentation

Fragile students

Certificate of the General Practitioner who, in conjunction with the Prevention Department of the Local Health Authority, certifies that the student cannot attend in-person lessons. The certificate must make explicit reference to the "fragile" status of the student, in accordance with O.M. n. 134 del 09/10/2020.

Working students with employment or coordinated and continuous collaboration contracts

Self-certification specifying:

  • start and end date of the contract(s) (the commitment shall be at least six months within the year);
  • type (paid employment or coordinated and continuous collaboration);
  • name/company name and full address of the employer/contractor;
  • social insurance institution and insurance position number.

Students engaged in continuous self-employment

Self-certification specifying:

  • start date;
  • name/company name and full address of registered office;
  • VAT number.

Students not occasionally involved in the care and assistance of children under 14 years of age

Self-certification specifying:

  • name and age of the assisted relative;
  • degree of relationship.

Students not occasionally involved in the care and assistance of spouses/direct second-degree ascendants

Self-certification specifying:

  • name of assisted relative; degree of relationship;
  • medical certificate proving the need for continuous care due to lack of self-sufficiency.

Students engaged in community service/sport at high national and international level/ongoing voluntary work

Certificate issued by the sports club/federation/organisation confirming the activity.

Students enrolled in university-level courses at alternative universities or higher education institutions, for which simultaneous enrolment is allowed

Self-certification of registration indicating:

  • name and address of the institution;
  • year of enrolment.

Request access to the services

The University has identified certain categories of students that will be offered remote exams:

  • Students with a recognised handicap pursuant to art. 3(2) Law 104/92;
  • Fragile students suffering from serious diseases or with certified immunodeficiency (Ministerial Order no. 134 of 09/10/2020). Fragility is assessed and certified by the General Practitioner in collaboration with the local Prevention Department;
  • International students (including incoming students) who reside abroad and cannot travel due to the Covid-19 pandemic. Students from the Republic of San Marino and the Vatican City are excluded;
  • Students who are in quarantine or in fiduciary isolation.

Submit your request

You can request to take exams remotely for one or more than one date by writing to  onlineexams@unive.it.

Please remember:

  • to attach the documents that certify your status;
  • to register for the exam on the list available in your Personal Area.

In order to allow for your request to be processed, please send it at least 5 days before the exam date.

Last update: 13/10/2021