CartaConto Ca' Foscari

The new CartaConto Ca’ Foscari is made possible by a collaboration between Ca’ Foscari University of Venice and Gruppo Crédit Agricole Italia. You can use your card to:

  • access University libraries and take out books;
  • make photocopies;
  • make payments using CartaConto as a prepaid card

CartaConto will be issued to students registered to all Degree Programmes, including research doctorates at Ca’ Foscari and those who participate in “mobility periods”. Students who already hold the CartaConto - such as those who graduated in the Summer of 2016/17 and are now enroling in a Master's programme - will not receive it.

Contacts and reservations

CartaConto will be sent to you automatically 3 weeks after your registration is communicated to you.

Your CartaConto will be sent to you free of charge: when you fill out your request to register, you will be asked to choose an address (residence or domicile) to which the University will send your card. If you choose an address of domicile different from your address of residence (ex. Your parent’s house), we recommend you write your first and last name on your doorbell to avoid any issues with the post. If your address is in a country outside Italy, your CartaConto will be sent directly to the central headquarters of Ca’ Foscari University of Venice. 

Requesting new emission

The request of a new CartaConto (red) has to be presented in case of loss, non-delivery, theft, destruction, cloning or malfunction.

You must be up to date with your payments of University taxes and contributions in order to request the emission of a new CartaConto (red).

You will need to send a request form. You may choose to receive the Card:

  • at the URP office in Ca’ Foscari. In this case you will receive a message at your University email as soon as your card is available;
  • at the delivery address you reported in your Personal Area: please make sure your information is up to date before sending a request for the new Card.

Your card will be sent to you in three weeks within from the date on which your request has been processed by the office and regardless of the address indicated for the delivery.

In case you need a new CartaConto (green) you will have to contact the Bank.

The CartaConto [ITA] is also a prepaid card that allows to make payments all over the world and online. The Card allows you to: 

  • pay university tuition fees and receive financial support from Ca’ Foscari (scholarships, for example.);
  • make payments via PagoPA;
  • make purchases in shops and withdraw from cash-machines that accept Mastercards;
  • use NowBanking, a home banking service and NowPay, a service that allows you to send small amounts of money to your phone contacts;
  • pay MAV/RAV bills or bills via post;
  • make online payments;
  • receive and pay checks, also online;
  • top up your phone and pay your utility bills.

CartaConto is the only way the University handles its financial relationships with the student body. Therefore you must activate it as a prepaid card as soon as possible in order to receive financial support from the University in the form of scholarships, tax refunds and any other funds the University may have in your favor.

Please keep your card even if you change your course of study or leave the University for whatever reason (for example, if you change your degree programme, register for a Master’s Degree Programme after your Bachelor’s Degree or when you graduate.)

You must activate your CartaConto if you have been awarded one or more scholarships, have right to refunds for your taxes and University contributions, have been given scholarships to study or work abroad (for example, through the Erasmus program) or if you work part-time at the University.

If you have a scholarship for a doctorate degree, you may choose whether to receive monthly payments on your CartaConto or on your own personal bank account.

How to activate your CartaConto

You can activate your CartaConto as a prepaid card by following the online procedure: as a part of the procedure, you will be asked to choose between an identification with wire transfer or with a Selfie as a facial recognition.

Wire transfer identification

What you will need:

  • current account already to your name with the same account holder as your CartaConto;
  • an identity document (either an identity card, a driver’s license or a passport).

You can activate your account with a wire transfer of at least 1.00 EUR. You may use your account with the old Multiservice Card or at a bank with a physical presence in Italy.You can find the list of the non-participating banks in the FAQ.

Selfie identification

What you will need:

  • an identity document (either an identity card, a driver’s license or a passport);
  • a smartphone with the App Nowbankin [ITA].

To identify yourself, open the App Nowbanking, select the “Apri con un Selfie” function and follow instructions: you will be asked to take a Selfie that shows your face next to the identity document and then to photograph your identity document front and behind.

Activating your Account Online

To access the application, click on the “Attiva CartaConto Ca’ Foscari” button and follow the indications to the procedure.

Once you have filled out your request for a bank account, you will be able to monitor the progress of your application through the activation portal and by email.

Activating your card at a local branch of a bank

If you prefer, you can activate your card in person at the branch of Credit Agricole FriulAdria: look for the closest bank to you [ITA].

You will need:

  • your Italian tax code (“codice fiscale);
  • a valid identity document (either an identity card, a driver’s license or a passport);
  • if you are a resident of a foreign country, you will need the NIF (a fiscal identification document from your home country);
  • only if you are a resident of a non-EU country, you will need a valid residence permit or residence permit receipt.

Opportunities with Crédit Agricole

Ca’ Foscari University of Venice is collaborating with Crédit Agricole Italia to offer students learning opportunities and work placements in the near future.

The projects we aim to develop in the near future include:

  • tours of workplace, informative sessions focusing on financial education and career opportunities;
  • industry placements in dynamic, international workplaces;
  • Co-Creation: a way to re-imagine banking in a non-conventional participative way.

The CartaConto (red) expiration date refers only to the banking services associated with the card, in case you did activate them. The Ca' Foscari CartaConto (red) remains valid for the university services (access to libraries, photocopies, etc.) as long as you are a Ca' Foscari student.

In case you did activate the banking services of your Ca' Foscari CartaConto (red) and did use them during the last 12 months, you will receive, by the expiration date, a new rechargeable Crédit Agricole card (green) at your delivery address, that will allow you to continue to use all the banking functions already active on the expiring card. IBAN and PIN remain the same.

Attention: the CartaConto (red) must be kept. You will have to use it to access to the university services as long as you remain a Ca' Foscari student.

In case you did activate the banking services of the CartaConto (red) but have not used them for more than a year, you will receive a communication from the Bank with the instructions to request, if you are interested, a new rechargeable Crédit Agricole card (green).

If you need to receive accreditations from the University, you need to activate the new Crédit Agricole card (green) by following the instructions reported in the letter delivered to you with the card.

If you have never activated the banking services, you can continue to use the Ca' Foscari CartaConto (red) only for the university services (access to libraries, photocopies, etc.) as long as you are a Ca' Foscari student and regardless of the expiration date.

img Crédit Agricole card (green)

Access to libraries, book loans and photocopiers

If you have not yet received your Card or if you are waiting for a duplicate, you can still access the libraries. Please explain your situation to the Library staff who will give you a daily pass that you can renew any time you want to access a library. You will be able to borrow books as if you had your card with you but you cannot use your daily pass to make photocopies: please ask library staff for a card for the photocopier.

Your photocopying credits are associated with your registration as a student, and not with your card. You can use any remaining credit when you get a new card.

You cannot use credit from your prepaid card to make photocopies. To top up your credit, please use the machines present in the libraries.

Your CartaConto (red) will be deactivated six months after you graduate. You may request six months deferral for access to the library from library staff.

No: your card will be deactivated the instant you request the emission of a new card.

Ask for support from library staff: there may be an issue with the card’s chip. This does not affect the card’s function as a prepaid card or your ability to borrow books: to use the photocopier and access the libraries (BEC, BAUM and CFZ), however, you will need to request a new one.

Receiving your CartaConto (red)

To the address that you have indicated in your Personal Area.

If you are a student who is already registered and is waiting for the new CartaConto to substitute your white temporary card or your Multiservice Card with photo i.d., please check your calendar.

If you are a newly registered student, you should receive your card three weeks after we communicate your registration to the University.

If more than fifteen days pass after the date when you expected to receive the card, please write to the Public Relations Unit.

Please send a request form to the Public Relations Unit attaching a copy of a valid identity document and your Italian tax code (“codice fiscale”) making sure to state clearly the mistake made on your CartaConto. Do not activate the card until it has your name written correctly on it.

No need to worry: the new card doesn’t include photo i.d.

CartaConto (red) new emission request

No, the new emission request is free.

No, the emission of the new card is only possibile if you are regularly enrolled.

No, you cannot request a new emission: since you graduated, you are no longer a Ca' Foscari student.

In case you have never received the Card due to postal problems, you must send the new issue request to  urp@unive.it

Before requesting the new Card check the residence/domicile address reported in your Reserved Area: if you did indicate a domicile address as documents delivery address, we recommend you to signal your name-surname on the doorbell in order to avoid postal problems.

The Card will be delivered to you within three weeks from the request acceptance date regardless of the delivery address indicated. It is not possible to anticipate this timing in any way.

You can choose to receive the new Card at:

    • Ca' Foscari URP (you will be notified by email at the address  matricola@stud.unive.it as soon as the card is available for the collection)
    • at the residence/domicile address reported in your Reserved Area: please check it before submitting the request

    In case you reported, as documents delivery address, a domicile address (different from the residence one) we recommend you to signal your name-surname on the doorbell in order ro avoid postal problems.

    In case you did indicate a foreign address, the card will be automatically sent to the Ca' Foscari URP.

    No, we cannot send the Card to addresses other than those reported in the Reserved Area. You can change in the Reserved Area the residence/domicile address reported before you submit the request or, alternatively, you can request to send the Card to the Ca' Foscari URP.

    The Card will be delivered to you at the address reported in the Reserved Area at the time of the request. In fact, the procedure stores and considers the address reported at the time of the request and not the subsequent changes. 

    Yes, you have to. You can do it by writing to  urp@unive.it, attaching a valid identity document and tax code document and communicating the new personal data.

    Banking services

    The activation of the card is mandatory if you are awarded scholarships, refunds on your taxes or University contributions, if you receive any funding to study or work abroad (for example, the Erasmus program) or you work part-time for the University. If you have been awarded a scholarship for doctorate level studies, you may choose whether you prefer your funds to be paid to you on your CartaConto or on your personal bank account.

    If you did activate the banking services of your Ca' Foscari CartaConto (red) but have not used them for more than a year, you will receive a communication from the Bank with the instructions to request, if you are interested, a new rechargeable Crédit Agricole card (green).

    In case you did activate the banking services of your Ca' Foscari CartaConto (red) and did use them during the last 12 months, you will receive, by the expiration date, a new rechargeable Crédit Agricole card (green) at your delivery address, that will allow you to continue to use all the banking functions already active on the expiring card. IBAN and PIN remain the same.

    You have to call the costumer service center of the banking institution:

    • new card: Crédit Agricole FriulAdria (800 822 056)
    • Card with photo: Banco Popolare (800 024 024)

    You can contact the Crédit Agricole costumer service by calling 800 771 100 (if you are calling from Italy) or +39 0521 942940 (if you are calling from abroad).

    Last update: 17/05/2022