METHODS OF SOCIAL SERVICE 1 - WORKING GROUP

The course is part of the basic training activities of the Bachelor's Degree in Social Sciences and Social Services and aims to experiment practically with what has been learned in the Social Service Methodology 1 classes.
Particular attention will be paid to the ethical, moral, and deontological principles underlying the work of the social worker, in the essential relationship between theory and practice. The course aims to stimulate a critical and reflective view of the profession and its recent transformations to promote a professional knowledge that is articulate, complex, and conscious. Through the presentation of case studies, students will be helped to understand the operational and methodological implications within the processes of assistance, the basic skills needed to face internship experiences in a conscious and reflective manner, and future professional experiences.

At the end of the workshop, the student will be able to combine theory and practice for a professional understanding of expressed and underlying needs of individuals accessing services. They will be able to evaluate and make hypotheses for personalized design.

1. Knowledge and understanding:
- of the terminology and fundamental concepts of social services;
- of the main models and operational tools guiding professional action, in their interaction with other disciplines;
- of the ethical principles and values of the profession;
- of the problems and ethical dilemmas that may arise in the operational dimension of social work.
2. Ability to apply knowledge and understanding:
- in applying learned concepts and tools;
- in critically analyzing problems and social situations with attention to ethical-deontological values and principles;
- in understanding and decoding the social demand of the individual, demonstrating the ability to use both correct technical terminology and the principles and values of the profession.

3. Judgment skills:
- In applying, critically and consciously, the methodological process in the phases of the helping process in relation to evaluation and intervention activities in situations of disadvantage and vulnerability, of individuals, groups, and communities.

4. Communication skills:
- in the appropriate level of mastery of technical terminology, promoting relational intelligence, in interaction with colleagues social workers, other professional figures, and citizen-users-people;
- in being able to present to the class reworked and synthesized works on theoretical-practical topics covered in class.

5. Learning ability:
- in critically consulting and analyzing reference texts;
- in using educational materials available on Moodle promoting paths of circular knowledge between theory and practice.

There are no prerequisites for this teaching

The goal is to create, through a dialectical and interactive learning, spaces for reflection that help to understand and combine "knowing", "knowing how to be", and "knowing how to do". Particular attention will be paid to the helping relationship, the phases of the methodological process for the implementation of personalized projects, the interview, home visits, professional documentation through the reading of problematic situations in a methodological key.

In relation to the following texts, they will not be part of the examination, but it is recommended for further understanding of the topics covered:

- Cortigiani M., Marchetti P. (a cura di), "L'assistente sociale. Società complesse, nuovi bisogni, strategie e modelli di intervento", Maggioli, Santarcangelo di Romagna, 2021;
- Fargion S., "Il metodo del servizio sociale. Riflessioni, casi e ricerche", Carocci, Roma, 2013;
- Raineri M. L., Corradini "Linee guida e procedure di servizio sociale. Manuale ragionato per lo studio e la consultazione", Erickson, Trento, 2019;
- Bertotti T., "Decidere nel servizio sociale. Metodo e riflessioni etiche", Carocci, Roma, 2016;
- Matulich B., "Il colloquio motivazionale passo dopo passo", Erickson, Trento, 2017;
- Gagliardi F., "Scrivere l'aiuto. Scrittura efficace nel servizio sociale", Zanichelli, 2022.

Further excerpts from original texts will be communicated later on the Moodle platform and will be required readings for participation in the exercises.

There is no exam of the Laboratory of Methods and Techniques of the Social Service I, but only a single exam that will be taken with the Professor who teaches the subject

The course consists of lectures and laboratory activities to actively engage students. Additional readings, exercises and discussion topics will be assigned for individual or group preparation and in-class discussion. Regular attendance and active participation in these sessions are highly recommended.

Course materials are available on the Moodle platform.

not present

This subject deals with topics related to the macro-area "Poverty and inequalities" and contributes to the achievement of one or more goals of U. N. Agenda for Sustainable Development