DIGITAL PUBLIC MANAGEMENT AND SOCIAL INNOVATION

This course is elective and explores features, risks, and benefits of the digitalization of public administration, by keeping into account the heterogeneous application levels in the public sector. Governments are experimenting with innovative, technology-enabled service delivery models, which are starting to transform the way they work. The digital wave promises to change the information systems, the operational mechanisms and the same concept of public services, actively influencing the relationship between citizens and governments and fostering social innovation. The lectures refer to all the fields at each level.

The aim of the course is to give an overview of the most relevant issues of public management and explain the influence of digitalization on both change process of public services and social innovation.
The course provides alternative theoretical models, interpretative tools, and case studies on best practices.

Introduction to Digital management I and II is preliminary

Macro-topics are as follows:
1 Public sector reforms and e-government;
2 Digitalization in public services, social innovation and collaborative citizens
3 Decision Support Systems (DSS) and Strategic Public Sector Decision Making;

Details
1 Introducing and positioning digital government
2. Theory
3 The service state
4 Open and transparent government
5 Smart government
6 Participatory democracy and public engagement
7 Emerging Issues
8 Digitalization, Innovation and Sustainability

Miriam Lips (2020), Digital Government Managing Public Sector Reform in the Digital Era, Routledge
Parts 1-2-3-4
Articles, papers and case studies will be made available progressively on the Moodle platform

The 'exam consists of two parts.
The first test (weighing 40% in the final grade) will consist of project work to be submitted, in word or powerpoint format, five weekdays before the written test.
Each unit of work will consist of a maximum of two people.

Attending students will notify the topic within a week of the start of lessons and will benefit from monitoring and evaluation by the professor and comparison of their work with other attending students
Non-attending students will agree on the title of the project work topic at least 30 weekdays in advance during the professor's office hours

The second test will be based on a 45-minute test with open-ended and multiple-choice questions.

It is a blended course. Part of the meetings will consist of lectures. The online part will be devoted to the presentation and discussion of case studies, weekly monitoring of project work and seminar activities with practitioners and/or academics.

English

written

This subject deals with topics related to the macro-area "Human capital, health, education" and contributes to the achievement of one or more goals of U. N. Agenda for Sustainable Development