INFORMATION SYSTEMS FOR TOURISM

The course aims at providing an overview of the impact of new technologies on tourism, their relevance on the development of the sector, and how the main actors manage them.

At the end of the course the student will be able to identify and evaluate the most common technological tools for the promotion and management of tourist activities.

Basic computing knowledge (basic functions of the operating system, web browsing, e-mail, Office working suites, search engines).

- Internet Web and e-Tourism
- Web API for tourism
- Coding: Colab and Python
- Geolocalization
- Information Retrieval and search engines
- Text mining and sentiment analysis

Slides and lecture notes.

Supplementary reading:
- Francesca Rossi, "Intelligenza Artificiale", Editori Laterza 2024
- Roberta Maeran, "Psicologia e turismo", Editori Laterza, 2021
- Arturo di Bella, "Geografia del turismo urbano", Editori Laterza, 2022
- Mark Pilgrim, "Dive Into Python" Online version: https://www.diveinto.org/python3/table-of-contents.html

Learning assessment involves the development of a project (preferably using Python) aimed at putting into practice the knowledge acquired during the course and addressing a specific problem in the field of Information Systems for Tourism. The evaluation will be based on three main aspects:

1. Design ability: The project should reflect a clear understanding of the theoretical concepts and methodologies learned. It will be important to demonstrate a structured plan and a critical approach in carrying out the work.
2. Work organization: The ability to manage the various phases of the project, from ideation to implementation, will be evaluated. This includes time management, task division, and collaboration (if applicable).
3. Mastery of tools: During the presentation, the student must demonstrate full mastery of the tools and technologies used and a thorough knowledge of the concepts introduced during the course.

The evaluation criteria are as follows:

A. Scores in the 18-22 range will be awarded in the presence of:
- Sufficient knowledge and ability to structure the project;
- Limited ability to justify implementation choices;
- Sufficient communication skills, especially in relation to the use of course-specific language.

B. Scores in the 23-26 range will be awarded in the presence of:
- Fair knowledge and ability to structure the project;
- Fair ability to collect and/or interpret data, proposing effective implementation solutions;
- Fair communication skills, especially in relation to the use of course-specific language.

C. Scores in the 27-30 range will be awarded in the presence of:
- Good or excellent knowledge and ability to structure the project;
- Good or excellent ability to collect and/or interpret data, proposing innovative implementation solutions;
- Fully appropriate communication skills, especially in relation to the use of course-specific language.

D. Lode will be awarded in the presence of excellent knowledge and applied understanding of the program, judgment skills, and communication abilities.

Frontal classes, seminars and lab activities.

Italian

written

This subject deals with topics related to the macro-area "Cities, infrastructure and social capital" and contributes to the achievement of one or more goals of U. N. Agenda for Sustainable Development