METHODS OF SOCIAL SERVICE 2

The teaching is one of the characterizing training activities of the Degree Course in Society and Social Service Sciences and aims to provide students with the knowledge needed to understand the help process developed according to the methodologies of professional social service. The specific objective of the course is to offer the basic skills used in professional practice and necessary to consciously face the subsequent internship experience. To this end, the teaching aims to stimulate in future social workers a targeted attention to ethical and deontological aspects, in whose horizon to place the methodological issues learned.

Knowledge and understanding
At the end of the course the student will know and will understand the phases of the methodological process of social work and will have acquired knowledge relating to the main operational tools of professional practice.

Ability to apply knowledge and understanding
At the end of the course the student will have acquired the useful knowledge to experiment the methodologies of the professional help relationship, knowing how to recognize and critically observe the development of the help process in its various phases.

Judgment skills
The course aims to stimulate the student a reflective approach to the methodology of social work, through which to promote skills and technical skills constantly anchored to the human dimension of the aid process, also knowing how to distinguish the sense of personalized planning of interventions from a merely performance-based action.

Communication skills
At the end of the course, the student will have acquired a professional language through which he will be able to expose the contents covered in the course in a timely manner and discuss the main issues addressed with his own reflections. Through the group work proposed during the lessons, the student will also have refined their skills to relate in public, as well as to actively participate in the interventions proposed by colleagues.

Learning ability
At the end of the course the student will be able to critically consult the reference texts and the proposed bibliography.

No specific courses are required as prerequisites.

The complexity of social work in contemporary society.
The relationship of professional help.
The methodological procedure and its phases.
From work for performance to custom project.
The social service interview.
The home visit.
Social work and social network.
Community work.
Professional documentation.
Professional supervision in social work.

A. Zilianti A. B. Rovai, Assistenti sociali professionisti. Metodi, tecniche e strumenti, Carocci, Roma, Nuova edizione 2023.
E. Allegri, P. Palmieri, F. Zucca, Il colloquio nel servizio sociale, Carocci, Roma, Nuova edizione 2017.
P. Henderson, J. H. A. Millar, G. Avancini, D. Malvestiti, Guida pratica alla supervisione professionale. Metodi e strumenti per le professioni d'aiuto, Erickson, Trento, 2024.

Per la comprensione delle questioni fondamentali inerenti il corso si consiglia la consultazione di Campanini A. (diretto da), Nuovo Dizionario di Servizio sociale, Carocci Faber, Roma, 2013

Slide e materiali forniti dal docente e resi disponibili nello spazio Moodle dedicato al corso.

Per la comprensione delle questioni fondamentali inerenti il corso si consiglia la consultazione di Campanini A. (diretto da), Nuovo Dizionario di Servizio sociale, Carocci Faber, Roma, 2013

Written examination divided into three open-ended questions relating to the topics in the course and covered in the reference readings: two of a theoretical nature and one linked to aspects that refer to the practice of the profession. The questions will be formulated in such a way as to bring out the ability to expound upon and make connections between the various topics dealt with by the candidate. Time available for the test: two hours.
The test grade isn't influenced by the student’s presence at the lessons and it is attributed according to the following criteria:
A. Scores in the 18-22 range will be awarded if:
- sufficient knowledge and understanding applied to the programme;
- limited ability to collect and/or interpret data, making independent judgements;
- sufficient communication skills, especially in relation to the use of the specific language of social work and social sciences.
B. Scores in the 23-26 range will be awarded if:
- Discrete knowledge and understanding applied to the programme;
- Considerable ability to collect and/or interpret data, making independent judgements;
- discrete communication skills, especially in relation to the use of specific language that affects of social work and social sciences.
C. scores in the range 27-30 will be awarded if:
- good or excellent knowledge and understanding applied to the programme;
- good or excellent ability to collect and/or interpret data, making independent judgements;
- Fully appropriate communication skills, especially in relation to the use of specific language related to of social work and social sciences.
D. The award will be given in the presence of excellent applied knowledge and understanding in relation to the program, judgement and communication skills.

written

Frontal lessons, realized with slides and videos, will be alternated with didactic moments characterized by the use of typical instruments of participatory teaching. Among them: group re-elaboration work with plenary restitution, simulations and case studies.

Italian

Ca' Foscari applies the Italian Law n. 17/1999 and Law n. 170/2010.
If you have a motor, visual, auditory or other disability, or a specific learning disorder, we invite you to do two things:
1. Talk to your course instructor
2. Contact the office of disability support services: disabilita@unive.it 
Contact the office of disability support services (disabilita@unive.it) for general information: to find out what you are entitled to by law, and to request support and accommodation - www.unive.it/disabilita