INFORMATION SYSTEMS FOR TOURISM

Academic year
2023/2024 Syllabus of previous years
Official course title
SISTEMI INFORMATIVI PER IL TURISMO
Course code
EM9032 (AF:382767 AR:206836)
Modality
On campus classes
ECTS credits
6
Degree level
Master's Degree Programme (DM270)
Educational sector code
INF/01
Period
2nd Term
Course year
2
Where
VENEZIA
Moodle
Go to Moodle page
The course aims at providing an overview of the impact of modern technologies on tourism, their relevance on the development of such sector, and how the main actors manage them.
At the end of the course the student will be able to understand, identify and evaluate the most common technological tools for the promotion and management of tourist activities. The main topics will be: computer networks, Internet and the Web, mobile technologies, web interfaces, search engines and databases.
Basic computing knowledge (basic functions of the operating system, web browsing, e-mail, Office working suites, search engines).
- Computer: data representation and operating system
- Internet and the Web 2.0
- Websites: design, evaluation and usability
- Digital communication and tourism, online travel agencies
- Destination Management Systems
- Information retrieval, search engines
- Text mining e sentiment analysis
Slides and lecture notes in Moodle.

Supplementary reading:
- Mauro Mezzini, “Informatica di Base”, Maggioli Editore, 2020
- M. Antonioli Corigliano, R. Baggio. "Internet e turismo 2.0", Egea, 2011.
- Marco Lazzari. "Informatica umanistica", McGraw-Hill, 2014.
- Josep Ejarque. “Social media marketing per il turismo“, Hoepli, 2015.
- A.L. Lafuente, M. Righi. "Internet e Web 2.0". UTET
Final written test comprising open-ended and multiple choice questions.
At the end of the course students can choose to present a detailed study on a subject of their interest.
Frontal classes, practical labs.
Italian
written
Definitive programme.
Last update of the programme: 31/10/2023