METHODS OF SOCIAL SERVICE

The exam of Social Service Methodologies provides an adequate training on the aspects of method and techniques used in the professional social service. Great attention is given to the growth of the critical and reflective capacities of the future social worker in relation to the basic methodological tools used in professional practice. The development of these skills provides the basis for making the subsequent parts of the Course, particularly with reference to the moment of practical training in which the circular theory-practice is a central element for learning on the job.

At the end of the course the student will have to:
- know the meaning and the use of the main work tools and interventions that characterize the professional social service;
- have expanded their skills in managing the professional help relation;
- be able to build connections and analyze the methodological structure that characterizes social work intervention;
- be able to plan and implement a professional intervention, declining methods and techniques on the basis of specific social context and individual life paths;
- know and understand some communicative dynamics present in the individual and collective help relation.

Have passed the examination of social service theories.

The course is focused on the study of methodological process and the main social service techniques. Particular attention is dedicated to the development of the skills necessary to use the methodological procedure, work tools and professional techniques for the understanding of individual and collective needs.
The first part of the course, after introducing the various phases of the methodological process, will focus on the topic of professional relationships and on the importance of keeping strongly connected personal, institutional and social dimensions in the development of the help relation.
The second part of the course is dedicated to the discussion of the main work tools and methods of research and professional intervention (professional interview, home visit, team work, case report, individualized help project and supervision).

S. Fargion, Il metodo del servizio sociale. Riflessioni, casi e ricerche, Carocci, Roma, 2013. Tutto ad eccezione del capitolo 1.
M. Cesaroni, A. Lussu, B. Rovai, Professione assistente sociale. Metodologie e tecniche dell'intervento sociale, Edizioni Del Cerrro, Pisa, 2000. Da pag. 144 a pag. 219.
A. Sicora, Errore e apprendimento nelle professioni di aiuto, Maggioli Editore, Santarcangelo di Romagna (RN), 2010.
E. Allegri, P. Palmieri, F. Zucca, Il colloquio nel servizio sociale, Carocci, Roma, 2005.
Per una buona comprensione dei temi trattati può rivelarsi utile l’utilizzo di un dizionario di servizio sociale. Tra di essi si ricorda Campanini A. (a cura di), Nuovo dizionario di servizio sociale, Carocci, Roma, 2013

For a good understanding of the topics, it may be useful to use a social service dictionary. Among them we remember: Campanini A. (a cura di), Nuovo dizionario di servizio sociale, Carocci, Roma, 2013.

The written test consists of four open-ended questions related to the topics explained in the course. The questions will be formulated to bring out the candidate's ability to reprocess and make connections between the various topics discussed.
Covid-19 emergency: the exam includes an oral test through telematic interview. Oral test consists of three open-ended questions related to the topics explained in the course: two theoretical and one practical. The questions will be formulated to bring out the candidate's ability to reprocess and make connections between topics discussed. For more information, please refer to the teacher’s web page and Moodle space of the course.

The frontal lessons, realized with slides and videos, will be alternated with didactic moments characterized by the use of typical instruments of participatory teaching. Among them: group re-elaboration work with plenary restitution, simulations and role playing.

Italian

written

This subject deals with topics related to the macro-area "Poverty and inequalities" and contributes to the achievement of one or more goals of U. N. Agenda for Sustainable Development