LAB OF HUMAN CENTERED DESIGN

The teaching is part of the educational activities which can be freely chosen by the students of the degree in Digital Management.
The aim of the course is to provide the student with knowledge about the conceptual design of a user experience based on the use of interactive systems and a human-centered approach.
During the course the student will be guided to know the fundamental concepts which characterize the creation of the user experience and the basic methodologies for its design and evaluation.
The acquired knowledge will be used as a starting point to develop skills and skills in designing a user experience as part of new IT solutions.

Knowledge and understanding.
The student will learn the fundamental concepts of the human centered approach, starting from the definition of interface, user experience and related concepts (usability, engagement).
The student will be guided to understand the main phases of human-centered design, including the definition of the scenario and the requirements, the use of prototyping techniques and the use of heuristics for design and verification.
In the educational path the student will also learn to use some interactive tools useful for prototyping and sharing, which will then be used in the course's project work.

Ability to apply knowledge and understanding.
The acquired knowledge will be useful for the conceptual design of user experiences based on the use of interactive systems, starting from the definition of project requirements, to the use of prototyping techniques (sketching, storyboarding, low-fidelity prototyping) and the use of heuristics for design and evaluation.

Knowledge of the basic operating mechanisms of the interfaces of modern operating systems based on GUI and touch-screen is required.
The knowledge of the English language is required for the comprehension of texts, extracts of publications and audio-video contributions that the teacher will show in class.

Foundations of human-computer interaction
- the man, the machine and the models to describe the interaction
- the evolution of interactive systems from the laboratory to the real world

Design and evaluation of user experiences
- Design rules
- Usability and engagement
- Usability heuristics
- User experience
- Prototyping methods
- Interactive tools for prototyping
- Evaluation methodologies

Mandatory texts
S. Greenberg, S. Carpendale, N. Marquardt, B Buxton, Sketching User Experiences: The Workbook, Morgan Kaufmann 2011 (free on the university network)
Articles from conferences and scientific journals
Slides of the course

Optional texts
A. Dix, J. Finlay, G. D. Abowd, R. Beale, Interazione uomo-macchina, McGraw Hill, 2004
L. Gamberini, L. Chittaro and F. Paternò, Human-Computer Interaction - I fondamenti dell'interazione tra persone e tecnologie, Pearson, 2012
R. Polillo, Facile da usare - Una moderna introduzione all'ingegneria dell'usabilità, Apogeo, 2010

The assessment of learning will take place through a project work performed in small groups. The project work will focus on the design of a user experience, starting from the definition of the requirements up to the definition of an interactive prototype developed with one of the tools taught in the course.
A complementary individual written exam with closed questions, aimed at measuring the student's knowledge of the course's topics, is required.
The project work has a fundamental role in defining the final score, which can be increased or decreased up to two points based on the results of the written exam. Passing the exam requires to obtain at least the passing mark in both tests.

The course will take place through lectures and laboratory activities that will lead to the understanding of the basic concepts of interaction design and to the implementation of the project work.

English

written

This subject deals with topics related to the macro-area "Cities, infrastructure and social capital" and contributes to the achievement of one or more goals of U. N. Agenda for Sustainable Development